Brightstar Healthcare Group is a leading provider of aged and disability support services in Western Australia. Our mission is to empower our clients to live independently and with dignity, while fostering a caring and inclusive community. we are committed to delivering high-quality, person-centered care and support that makes a positive difference in the lives of our clients.

- Create and maintain accurate rosters to ensure client needs are met

- Manage last-minute changes, cancellations, and shift allocations efficiently

- Ensure rosters comply with the SCHADS (Social, Community, Home Care, and Disability Services) Award, including breaks, overtime, and shift regulations.

- Utilise and adapt to rostering software, maintaining accurate records for compliance, reporting, and payroll processing.

- Maintain open communication with staff to understand their preferences, availability, and concerns

- Liaise with staff, clients, and families to facilitate smooth operations

- On call cover out of business hours

- Manage the end-to-end recruitment process, including screening, interviews, reference checks,



and employment offers

- Coordinate and facilitate onboarding and induction processes to ensure new staff are well-prepared and aligned with company values

- Prepare weekly client invoices using Xero Accounting Software

What You’ll Need

- NDIS Industry Experience (preferred)

- A flair for problem solving, robust attention to detail and thrive on multitasking

- Experience with a computerised HR/rostering/accounting software (Bright HR/Nightingale/Xero highly regarded).

- Experience in a similar field/industry advantageous

- Sound written, verbal and numeracy skills.

- Demonstrated customer service skills.

- Excellent time management and ability to manage competing priorities

What we offer

At Brightstar Group, we are dedicated to supporting our employees and creating a positive work environment. You'll enjoy:

- Competitive annual salary

- Ongoing training and professional development opportunities

- A collaborative and supportive team culture

📌 Administrator/Scheduler (Midland)
🏢 Brightstar Group
📍 Midland