You'll love this role if you're somebody who wants to step off the tools and be the one signing off the repair, helping customers get back on the road when life hasn’t gone to plan.

You’ll inspect vehicles, scope the damage, review quotes, and make the call on what’s fair and reasonable. Some days you’ll be out on the road assessing vehicles. Other times you’ll be back home reviewing estimates, writing reports and progressing claims.

It’s a full 38-hour week and the days can be busy, moving between assessments, customers, and repairers. But compared to life in the workshop, it’s a different pace and easier on the body long term. Many Assessors also choose a 9-day fortnight and split their time between on-road inspections and desktop work from home.

What You’ll Be Doing

Inspect damaged vehicles and validate claimsScope repairs and review repairer estimatesIdentify discrepancies or potential fraud indicatorsAssess liability considerationsManage customer expectations professionallyManage your diary and turnaround timesWork closely with service providers to ensure quality repairsMaintain thorough documentation and compliance standards

What You'll Have

A trade qualification in Panel Beating or Spray Painting is essentialBonus points if you’ve worked with watercraft or specialty vehiclesHold a current driver’s licence as you will be on the road

What Great Looks Like

Stay steady when a customer is frustrated and still explain your decision clearlyMake calls based on evidence and policy, comfortably backing your judgementNotice details others miss and document them properlyFollow jobs through to completionPrioritise safety, compliance and doing it right over doing it fastRepairers respect you because you are fair, consistent, and clear

What You Get





Practical benefits that support you day to day - A maintained company car, fuel card and mobile business tools, plus free skin checks, flu jabs, wellbeing sessions, discounted gym access and discounted Youi insuranceClear pay and incentives - Performance-based incentives paid every six months, plus annual salary reviewsTime off you can plan around - The option to work a 9-day fortnight with every second Friday off plus, 22 days annual leaveA culture you can feel - Regular team connection, recognition and events that keep you part of the bigger picture, even when you're out on the roadLeaders who back your growth - Three weeks of paid training to set you up properly, followed by clear direction and regular coaching as you build confidenceWork that has real purpose - Helping customers get back on track when life doesn’t go to plan

Ready?

Hit Apply and we'll circle back.

Why Youi

We’re here to make insurance more human and provide a better alternative for our customers. As a challenger brand, we question the status quo to support people when life doesn’t go to plan, with real people helping real customers at the moments that matter most. It’s also a place where you can make your mark. We grow our own people here, with clear pathways, structured development and hands-on coaching helping many team members step into leadership roles across the business.

We’re a performance-driven business, and effort doesn’t go unnoticed. Results are recognised and rewarded through incentives, everyday shout-outs and recognition programs. You’ll also see clear direction from leaders, with a strong focus on what matters most and a drive to get results without distractions. As more customers choose Youi, we keep growing, creating recent roles and real opportunities to build your career over time.

Here it's work that’s a bit more you-shaped.

📌 Claims Car Assessor (Perth)
🏢 Youi Insurance
📍 Perth