At Dynamic Engineering Australia (DEA), we help industrial businesses solve complex air management and ventilation challenges across Australia, New Zealand and Southeast Asia.

As our business continues to grow, we're creating a new position that will become a key part of our future organisation.

We're looking for someone who enjoys coordinating people, solving problems and making sure things run smoothly. Someone who takes pride in delivering outstanding customer service, keeping projects moving and supporting a busy technical sales team.

This isn't a traditional administration role.

It's a varied position at the centre of our business, working closely with customers, suppliers and our Product Sales team to ensure every enquiry and every order progresses efficiently from first contact through to delivery.

No two days are exactly the same.

One day you might be coordinating supplier deliveries, the next assisting with quotations, following up customer enquiries or improving the way work flows through the business.

If you enjoy variety, working with people and taking ownership of your work, you'll enjoy this role.

Key Responsibilities





- Coordinate customer enquiries, orders and deliveries

- Liaise with suppliers and freight providers

- Support the Product Sales team with quotations and customer follow-up

- Monitor customer orders from enquiry through to completion

- Update and maintain accurate customer information and CRM records

- Coordinate logistics and inventory movements

- Identify opportunities to improve workflows and customer service

- Build positive relationships with customers, suppliers and colleagues

About You

You'll probably enjoy this role if you:

- are naturally organised

- enjoy dealing with people

- like solving problems

- can manage several priorities at once

- communicate confidently with customers and suppliers

- are comfortable using Microsoft Office and CRM systems

- enjoy improving the way work gets done

Previous experience in engineering, industrial distribution, manufacturing or technical wholesale businesses would be highly regarded but is not essential.

📌 Customer Operations Coordinator (Midland)
🏢 Dynamic Engineering
📍 Midland