Technical Support / Junior Software Developer

CtrlBOX is the developer of a fully integrated SaaS Transport Management System (TMS). As we have now entered the commercial rollout of our system, we are seeking a Technical Support Officer / Junior Developer to join our team based in O’Connor, Western Australia.

Technical Support / Junior Software Engineer

- Accelerate Your Career: Ongoing training, mentorship, and clear pathways for professional development.

- Impactful Work: Build, ship, and scale software that keeps the freight and logistics industry moving.

- Dynamic Culture: Join a growing, collaborative team utilizing modern frameworks and design practices

About the Role

Are you a motivated tech person or software engineer looking to take the next major step in your career? We are a rapidly growing technology team dedicated to transforming freight transportation logistics through smart, scalable software.

In this role, you won't just sit behind a screen writing code. You will collaborate closely with fellow engineers, end-users, and business leaders to design, build, and ship high-quality software that solves real-world global challenges. If you have a passion for software systems, a curiosity for solving complex problems, and a desire to grow into a technical leader, we want to hear from you!

Location

This is a fully onsite role in O’Connor, Western Australia. Remote applications will not be considered.

Your Day-to-Step Responsibilities

- Support & Collaborate: Provide high-quality technical support for our key customers and collaborate across cross-functional teams.

- Problem Solve: Debug and deeply understand software systems, backend services, and data structures.

- Build & Scale: Design, code, test, and implement scalable backend and frontend applications.

What You'll Bring (Minimum Qualifications)

- Education/Experience:



Bachelor’s degree in Computer Science, Software Engineering, or a related field OR 1-2 years of relevant work experience.

- Language Proficiency: Working experience with C# and the dotnet framework

- Relational Databases: Understanding of relational databases, including SQL, and general data structures.

- Full-Stack Familiarity: Solid understanding of both backend and frontend development frameworks and technologies.

- Excellent communication skills, both verbal and written.

Desirable Extras (Preferred Qualifications)

- Experience with the Blazor Framework

- Experience with REST API's, particularly MinimalAPI's

- Experience with SQL Server, ASP Classic, or the DevExpress suite of tools.

- Experience or familiarity with AI development tools is a plus, though not essential.

- Technical Footprint: Hands-on experience designing, building, and maintaining critical, production-grade software.

- Contemporary DevOps: Working knowledge of version control systems, contemporary CI/CD practices, testing, and database/software migration tools.

- Cloud & Infrastructure: Familiarity with cloud platforms (AWS or Azure), integrated testing frameworks, and core security/networking principles.

- Data Best Practices: An understanding of data quality, data governance, and data security.

- Comfort operating effectively in a fast-paced, highly cross-functional environment.

Who You Are (Interpersonal Skills)

- Communication:



You can distill complex concepts to simple, non-technical language. You can understand and work with issue reports from non-technical people.

- A Growth Mindset: You have a strong desire to learn, stretch your capabilities, and help others advance their careers alongside yours.

- Comfortable with Ambiguity: You can navigate uncertain scenarios and make sound decisions even when all the data isn't perfectly laid out.

- Accountable: You take true ownership of your work and take pride in delivering on time to business stakeholders.

- Curious & Proactive: You are a self-starter who naturally asks the right questions to find novel solutions to complex problems.

What We Offer

We believe in investing in our people. We provide ongoing training opportunities and tailored mentorship to ensure you can expand your technical repertoire and advance your career. You will be part of a psychological safe, highly collaborative environment where your ideas are valued and your impact is visible.

Ready to Apply?

Click "Apply Now" to submit your resume and a brief cover letter outlining why you are the perfect fit for our growing team!

About CtrlBOX

CtrlBOX is a comprehensive web-based SaaS Container and Transport Management System.

CtrlBOX provides a complete solution for logistics companies interfacing with wharf, depots, and customer hubs.

CtrlBOX has advanced system work flows to manage the complexities and compliance required to operate a wharf interface and reduce stevedore and container park penalties. CtrlBOX gives operators time to focus on delivering value-adding services to your end customers.

By providing both service providers and clients with access to real time job information, CtrlBOX helps to simplify client communications and execution of deliveries

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