15 Aug
|
AccorHotel
|
Mascot
Job Description
- Deliver exceptional, personalised and engaging guest service in line with Pullman service standards
- Manage guest check-ins, check-outs and account enquiries using Opera PMS
- Assist with reservations, switchboard calls and general Front Office administration
- Respond to guest enquiries, requests and concerns positively and promptly
- Support concierge, reception and other Front Office duties as required
- Liaise with Housekeeping, Food & Beverage and other departments to ensure a seamless guest experience
- Maintain accurate guest records, handovers and daily Front Office documentation
- Promote hotel facilities, services and Accor loyalty programs
📌 Front Office All-Rounder (Mascot)
🏢 AccorHotel
📍 Mascot