15 Aug
|
AccorHotel
|
Melbourne
15 Aug
AccorHotel
Melbourne
Job Description
- Working operationally at Reception assisting guests with enquiries, check in and out, storage of luggage and general information about the hotel and local area
- Managing guest inquiries, complaints, and special requests to ensure satisfaction.
- Training, mentoring, and inspiring the team to deliver excellent service.
- Ensuring that all company and department policies and procedures are followed
- Completion of reports, conducting shift handover, ensuring all accounting practices and processes are completed accurately
- Working closely with the Reservations, Sales, Food & Beverage and Housekeeping teams to provide a memorable experience for every guest
- Supporting an environment of open communication across departments
📌 Front Office Duty Manager - Full Time (Melbourne)
🏢 AccorHotel
📍 Melbourne