Job Description

We are looking for a Senior Manager - Cruise to lead the day-to-day commercial performance and continued growth of Luxury Escapes' Cruise business.

This is a high-autonomy commercial role with ownership across cruise product, partnerships, promotions, distribution, platform capability and operational delivery. You will work closely with senior cruise line and industry partners while leading cross-functionally across Marketing, Revenue, Technology, Operations, Customer Service and Finance to turn our Cruise strategy into robust commercial outcomes.

You will own both live trading performance and the forward 6 to 12 month commercial plan, identifying new opportunities, negotiating compelling customer propositions and building the processes and capability required to materially scale Cruise at Luxury Escapes.

You will be responsible for:

- Own the commercial performance of the Cruise vertical, delivering against revenue, margin, sales and growth targets.
- Build and drive the forward 6 to 12 month Cruise product, promotional and commercial calendar across always-on product, major campaigns, destinations and new opportunities.
- Lead senior relationships and commercial negotiations with cruise lines,



wholesalers and industry partners across pricing, margin, overrides, marketing contributions and broader supplier terms.
- Use sales, customer and product performance data to identify growth opportunities, address underperformance and make proactive commercial decisions.
- Grow and optimise Cruise distribution across Luxury Escapes channels to maximise reach, sales and yield.
- Own the Cruise marketing pipeline, partnering with Marketing and CRM to drive demand, conversion and campaign performance.
- Lead Cruise technology and platform priorities with Product and Technology teams, improving capability, booking flows and scalability.
- Drive operational improvements across the customer and partner journey, removing bottlenecks and improving fulfilment and customer experience.
- Lead cross-functionally across the business while providing accurate forecasting and forward-looking commercial recommendations based on performance, market trends and industry developments.
- Build the processes, commercial disciplines and industry presence required to scale Cruise, representing Luxury Escapes at trade shows, conferences, ship inspections and partner meetings.

📌 Senior Manager - Cruise (Southbank)
🏢 Luxury Escapes
📍 Southbank