Job Description

Oaks Lake Crackenback Resort is excited to expand our Food & Beverage department and Housekeeping with multiple casual dual role opportunities now available.

We’re looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

This dual role combines responsibilities across both Food & Beverage service and Guest Room Cleaning. You will play a vital part in delivering an exceptional guest experience by providing attentive service in our food and beverage areas, while also maintaining high standards of cleanliness and presentation in guest rooms.

Key Responsibilities Include:

Food & Beverage Service

- Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.




- Menu Expertise and Recommendations Confidently recommending food and beverage options
- Serving Food & Beverages: Providing professional and productive service, while ensuring guest satisfaction.
- Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Guest Room Cleaning

- Thoroughly clean guest rooms, including making beds, vacuuming, and cleaning bathrooms to ensure a pristine environment.
- Complete daily cleaning tasks efficiently within the allocated hours.
- Collaborate with team members to meet cleaning targets and operational goals.

Shift Details (subject to change):

- Rotating roster across Monday to Sunday
- Shifts starting between 8:00 am and 9.00am

Hourly Rates (excluding superannuation):

Monday - Friday: $33.85 per hour

Saturday: $40.62 per hour

Sunday: $47.39 per hour

📌 Food and Beverage Attendant / Housekeeper - DUAL ROLE (Crackenback)
🏢 Oaks Hotels
📍 Crackenback