JP Recruitment is currently seeking an organised, proactive and customer-focused Customer Service & Transport Coordinator to join a growing team based in Canning Vale.

If you're someone who loves keeping things organised, enjoys speaking with customers and gets satisfaction from making sure everything runs smoothly, this could be the role for you.

About the Role
You will play a key support role to the dispatch coordinators who coordinate the delivery of water tanks to customers across Western Australia. The role will see you liaising with customers, drivers, dispatch and internal teams to ensure deliveries are properly planned and ready to go before the truck arrives.

From confirming delivery site access and delivery requirements to managing schedule changes and following up outstanding actions, you’ll be playing a key role in the team.

This is a part-time/casual position offering approximately 20–25 hours per week, with flexibility around school hours. For the right person, there is potential for the role to develop into a full-time position as the business continues to grow.

This is a role where organisation, communication skills and attention to detail really matter. You’ll be solving logistics issues as they arise and helping create a positive customer experience.

Key Responsibilities

- Assist dispatch team in coordinating daily water tank deliveries throughout Western Australia.
- Contact customers ahead of delivery to confirm dates, times and requirements.
- Confirm sites are prepared and suitable for delivery.
- Check site access, unloading requirements, customer assistance and any special instructions.
- Maintain accurate customer and delivery records.
- Complete data entry and general administration.




- Respond professionally to customer enquiries by phone and email.
- Coordinate with production and warehouse teams to ensure orders are ready for dispatch.
- Monitor delivery schedules and proactively follow up outstanding tasks and actions.

About You
We are looking for someone who is reliable, organised and naturally proactive - someone who doesn’t wait for problems to become bigger before taking action.

You will ideally have:

- Previous experience in an admin or customer service role, preferably in transport & logistics or warehousing/dispatch
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Outstanding follow-up skills.
- The ability to manage multiple priorities and deliveries simultaneously.
- Excellent written and verbal communication skills.
- Confidence using Microsoft Office and computer-based systems.
- A calm, positive and solutions-focused approach.

What’s on Offer?

- Hourly rate of $38.89/hr with weekly pay
- Part-time/casual employment, approximately 20–25 hours per week.
- Flexible hours around school hours
- Potential for the role to progress to full-time employment.
- Supportive and friendly team environment.
- A wide-ranging role with plenty of customer interaction.
- The opportunity to develop your skills and build a long-term career.

Ready to Join the Team?

If you're an organised and customer-focused professional who enjoys coordinating people, schedules and deliveries and you're looking for a flexible role where your attention to detail and proactive approach will make a real difference - we would love to hear from you.

Apply now by sending an up-to-date resume to [email protected]

📌 Customer Service & Transport Coordinator (Perth)
🏢 JP Recruitment
📍 Perth