Customer Service Team Member

Customer Service, Machinery Operation, Landscape Yard

Bedrock Landscape Supplies Townsville is looking for a reliable, motivated and hands-on Customer Service Team Member to join our team.

This is not a desk-only customer service role. You will work directly with customers, process sales and orders, and spend plenty of time outside operating machinery and helping keep our busy landscape yard running smoothly.

If you enjoy dealing with people, are comfortable around trucks and machinery, and like a role where every day is a little different, this could be a great fit.

About the Role

Your day-to-day duties will include:

· Providing friendly, effective and professional customer service

· Serving customers and helping them choose the right landscape products for their needs

· Operating a front-end loader and forklift to load trucks and customer vehicles

· Processing customer sales, orders and payments accurately

· Answering phone enquiries and assisting with product availability and general enquiries

· Keeping the shop, yard and work areas clean, safe and organised

· Working safely around trucks, machinery, customers and other team members

· Carrying out other general duties as required to support the day-to-day operation of the business

About You

We're looking for someone who:

· Has a positive attitude and a strong work ethic

· Is confident,



friendly and comfortable dealing with customers

· Is reliable, punctual and takes pride in doing the job properly

· Enjoys working outdoors and is comfortable in a hands-on environment

· Can work safely and confidently around trucks and machinery

· Can work independently and use initiative when required

· Is willing to learn and happy to take on a variety of duties

Loader and/or forklift licence would be highly regarded.

The Roster

This position works a 6 days on / 3 days off rotating roster.

One of the real benefits of this roster is the regular 3-day break, giving you more time away from work while still having a consistent and predictable roster.

Why Join Bedrock?

· A varied role combining customer service, machinery operation and outdoor work

· A stable, established local business with a practical team environment

· Regular 3-day breaks through the rotating roster

· The opportunity to learn more about landscaping products, machinery and yard operations

Join the Bedrock Team

If you're looking for a role where you're not stuck doing the same thing every day and you enjoy a combination of customer service, machinery operation and outdoor work, we'd love to hear from you.

Please email ***@bedrocklandscape.com.au with your resume to apply for this position. For further information, please call 0419107***.

📌 Customer Service Team Member – 6/3 Roster Full-Time (Townsville)
🏢 Bedrock Landscape Supplies Townsville
📍 Townsville