About Us

H-E Parts International Crushing Solutions Pty Ltd is a major supplier of crushing and equipment, spare parts and wear products, remanufactured components and consumables to the global mining, quarrying and heavy construction industries throughout Australia, Asia, Africa and the Middle East. A subsidiary of the H-E Parts International Group and part of Hitachi Construction Machinery Co. Ltd, we have branches in WA and Queensland.

The Opportunity

We are currently seeking an enthusiastic, organised and customer-focused Sales Administrator to join our team in Wattleup, WA.

This permanent, full-time role will provide high-quality administrative support to our Sales team and customers. You will be responsible for coordinating a range of sales activities, ensuring quotes, orders, customer enquiries and reporting requirements are managed accurately and efficiently.

This role would suit someone who thrives in a busy environment, takes pride in getting the details right and enjoys building positive relationships with customers and colleagues.

Duties & Responsibilities

Reporting to the Administration Supervisor, your main responsibilities will include:

- Providing day-to-day administration support to the Sales team, including processing quotes, orders and invoices and maintaining accurate sales records.

- Managing customer enquiries, following up quotes and orders, and keeping customers informed of progress or potential delays.

- Building and maintaining strong relationships with customers while developing an understanding of their sites, equipment and requirements.

- Liaising with Account Managers, Purchasing, Stores and technical teams to coordinate customer requirements and ensure orders are delivered as required.

- Preparing and maintaining sales reports, customer usage reports, databases and spreadsheets to support the Sales team.





- Providing general support across the Sales Administration team and contributing to a high standard of customer service.

About You

To be considered for this position, you will ideally have:

- Previous experience in sales administration, customer service or a similar role within a busy environment.

- Solid Microsoft Office skills, particularly Excel, Outlook and Teams, with experience using ERP or CRM systems such as Pronto and Salesforce highly regarded.

- Excellent attention to detail, accuracy and organisational skills, with the ability to manage competing priorities and work effectively under pressure.

- Strong initiative and problem-solving skills, with the ability to follow tasks through to completion and confidently raise questions or issues when required.

- Well-developed written and verbal communication skills, with a strong customer service focus and the ability to build positive working relationships.

- A reliable, adaptable and collaborative approach, with the ability to work independently while also supporting the wider team.

A Certificate III in Business Administration or relevant experience would be advantageous, as would previous experience working with mining customers and their ERP systems.

Benefits

- Competitive salary

- Full-time, permanent position

- Local work – be home every night!

- Anniversary day – a paid day off during the month of your anniversary with H-E Parts!

- Annual free flu vaccinations

- Long-term job security and the potential for career advancement

- Internal training and opportunities for upskilling

- Free and confidential access to our Employee Assistance Program

- Internal referral program – receive a potential incentive of up to $2,000.00 when you refer a friend

If this role sounds like it would be a good fit for you, H-E Parts would love to hear from you!

📌 Sales Administrator (Rockingham)
🏢 H-E Parts International
📍 Rockingham