Job Description

Minor Hotels Australasia is looking for an experienced and commercially minded General Manager - Mackay & Isaac Region to oversee a portfolio of properties across the Mackay & Isaac Region, including Oaks Mackay Rivermarque Hotel, Oaks Mackay Carlyle Suites, Oaks Moranbah Suites & Oaks Middlemount Suites.

Reporting to the Director of Operations, this role is responsible for leading the day-to-day operations, financial performance and guest experience across multiple properties. Operating within a strata title environment, you will work closely with Body Corporate Committees, owners and on-site teams to ensure each property delivers solid commercial results, operational excellence and exceptional guest experiences.

Key Responsibilities Include:





- Oversee the day-to-day operations and financial performance of multiple properties within the region
- Lead, coach and support property leadership teams to deliver exceptional guest experiences
- Drive revenue performance while identifying opportunities to improve operational efficiencies
- Build and maintain positive relationships with Body Corporate Committees, owners and key stakeholders
- Ensure compliance with brand standards, legislative requirements, health and safety, and sustainability initiatives
- Monitor multi property performances and implement initiatives with the leaders to achieve business objectives
- Drive a positive team culture focused on service excellence and continuous improvement

📌 General Manager - Mackay & Issac Region
🏢 Oaks Hotels
📍 Mackay