Description

UOW College Australia is a wholly owned subsidiary of the University of Wollongong. Since 1988, we have been offering students an alternative entry to UOW through university preparation courses. Our product offerings include Academic programs (Higher Education Diplomas and University Access Programs), English Programs, and Vocational programs.

Permanent full-time – 38 hours/week

Student Enrolment and Fees Officer

About the Role

The Student Enrolment and Fees Officer analyses and presents financial information relating to tuition fees, ancillary and service charges to students, sponsors, student recruitment agents, OSHC providers and key internal stakeholders. The role maintains tuition rates, billing liability types, ancillary charges and student enrolments across relevant systems, assesses student refund applications and provides recommendations in accordance with UOW College Australia policies and the ESOS framework.

Reporting to the Administration Manager and working closely with UOWE Finance, the UOWCA General Manager, Program Managers, Program Support, Student Advisers, international recruitment agencies, sponsors and scholarship guarantors, this role is central to supporting accurate student fee management, compliant enrolment administration and effective stakeholder service.

Key Responsibilities:

- Monitor, maintain and process student financial information, including payments, tuition fee instalment plans, charge reversals and ancillary fee validation.

- Maintain records of incoming international student revenue and support accurate transfers and reconciliations between relevant accounts.

- Review and maintain tuition charges, billing liability details and enrolment records across Fees Revenue, SAI and other relevant systems.

- Assess student refund applications, process refunds and internal transfers, and support recovery of agent commissions where required.





- Manage key stages of the student enrolment lifecycle, including new student enrolments, census date monitoring, VET Student Loan and FEE-HELP processing.

- Provide advice, support and training to administration and regional campus staff on complex student fee enquiries and related systems.

- Contribute to continuous improvement by developing and implementing procedures for student fees, refunds and sponsored student arrangements.

Selection Criteria

The successful candidate will have:

- Relevant tertiary qualification or Diploma in Business, or equivalent experience in a similar role.

- Demonstrated sound knowledge of financial systems and student admission/enrolment systems and processes within a medium to large education provider.

- Demonstrated sound knowledge of basic accounting and finance functions, particularly accounts payable and receivable.

- Strong analytical, problem-solving, communication and Microsoft Excel skills, with the ability to build effective relationships across a broad range of stakeholders.

- Experience in an ESOS-regulated international education environment is desirable.

- Certified proof of right to work in Australia.

Applicants must address the selection criteria in their application. Full details of the selection criteria are available in the Position Description.

What We Offer

- A supportive, collaborative and creative work environment.

- Opportunities to contribute to meaningful organisational goals.

How to Apply

If your qualifications, skills, experience are aligned to this role, and your personal values align with ours, we’d love to hear from you.

All applications must include:

- Cover letter

- Address of the selection criteria

- Resume

Applications will be reviewed as they are received and may be shortlisted for interview prior to the closing date of 20 August 2026.

For more information and to view current opportunities, please visit the UOW College careers page.

Join us in driving excellence, innovation, and integrity at UOW College!

📌 Student Enrolment & Fees Officer (Wollongong)
🏢 University Of Wollongong
📍 Wollongong