15 Aug
|
Steel-Line Garage Doors
|
Perth
15 Aug
Steel-Line Garage Doors
Perth
Steel-Line Garage Doors WA, a division of BX Bunka Australia, is looking for a Scheduling Coordinator to join our team on a full time basis at our Wangara Branch. This role will focus on assisting with administrative tasks and coordinating service scheduling to support our customer service operations.
Duties and Responsibilities:
The scope of the duties and responsibilities of the Scheduling Coordinator may include but are not limited to the following:
- Allocate work to Installers by working with the prepared run sheets
- Allocate work to Subcontractors (where applicable)
- Collate OH&S; documents relevant to job requirements
- Efficiently co-ordinate installation of doors and minimise associated problems
- Receive cash from Installers and process the job and payment on the system
- Complete Subcontractor reconciliations
- Maintain a friendly, co-operative, customer-focused attitude at all times with emphasis on portraying willingness to help
- Deal with any customer enquiries and problems in the shortest time possible with a view to ensuring customer expectations are met and exceeded
- Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
- Complete,
print and post invoices to customers
- Ensure that all Data entry is done with a high level of accuracy
- Create appointment schedules for Installers
- Ensure the proper filing of documents.
- Where requested by management, participate in meetings and take down relevant notes during the process.
- Archive records with line with legislative requirements
- Be aware and adhere closely to the rules and regulations, policies and procedures of the organisation and familiarise yourself with internal Computer systems.
- Perform other reasonable duties as required by your manager.
Position Specification:
- Have a level of skill commensurate with 2 to 3 years of administration / coordination experience.
- Requires strong technical/product knowledge pertinent to the Garage door industry and problem solving skills, and setting of priorities.
- Required to exercise good time management
- Requires interpersonal skills
- Should possess sound coordination and communication skills,
- Computer skills are essential.
If you are looking for a rewarding career and believe you are the right person to fill this position, please submit your resume and cover letter.
📌 Scheduling Co-Ordinator (Perth)
🏢 Steel-Line Garage Doors
📍 Perth