About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The Service Coordinator is a front-line position acting as a representative of My Guardian providing the services offered by the company.

The role will be full time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

- Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.

- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.

- Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.

- Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.

- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.

- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.





- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

- Ability to work independently

- Excellent communication and listening skills

- Compassionate, patient, and caring nature

- High level of organisational skills

- Competent using Google Docs and able to learn business systems quickly

- Sound computer skills in Office and Excel (or similar)

- Able to work in a fast-paced environment.

Why join us?

- Competitive salary package

- Career growth opportunities

- Onsite gym

- Supportive and positive office culture

- Weekly Friday afternoon drinks and nibbles at Head Office

- Healthy snacks and refreshments

If you are a motivated and organised Service Coordinator who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.

Please note that only shortlisted candidates will be contacted.

📌 Service Coordinator | Aged Care & NDIS (Sydney Olympic Park)
🏢 My Guardian
📍 Sydney Olympic Park