15 Aug
|
Xpt Software Australia
|
Melbourne
15 Aug
Xpt Software Australia
Melbourne
Must Have Skills:
- Understanding of the Contact Center domain
- 5+ years of total experience
- 2+ years of hands-on Cyara experience
- Solid experience with:
- Cyara Velocity
- Cyara Pulse
- Cyara Cruncher
- Cyara Automated Regression Testing
o Voice and Digital Channel Automation
Nice to Have Skills:
Detailed Job Description
- Experienced Cyara Automation Tester to support the testing and validation of enterprise Contact Center as a Service (CCaaS) platforms. The ideal candidate will have expertise in using Cyara Velocity, Pulse, and Cruncher to automate customer journey testing across voice, IVR, digital, and omnichannel customer service environments.
- The role will work closely with Solution Architects, Business Analysts, Developers, and Business Stakeholders to ensure high-quality customer experiences across contact center technologies and integrations.
📌 Test Lead with Contact Center and Cyara (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne