Our Specialist practice, is seeking a Part Time/Casual Medical Receptionist (20-25 hours per week) for our rooms located in Cairns City who will thrive in a dynamic work environment where teamwork and delivering service differently is the key to success.

The people we seek are passionate about patient service, can multi-task with ease and will bring existing skills in medical administration to add value to our growing practice. The successful candidate will have a flexible approach to working hours, and will be available for a mix of opening and closing shifts.

This is an exciting opportunity to provide excellent service to our patients and outstanding support to our surgeons as a member of a friendly and collaborative team.

Key Responsibilities of the role will include:

- Providing professional reception services during patient clinics

- Billing and receipting

- Correspondence and patient enquiries

- Preparation for clinics including liaison with patients, referrers and other health care providers

- Clinic support to maintain consulting room stores and instrument sterilisation





- Answering incoming calls and making appointments for multiple surgeons

- Liaison with our Brisbane Head Office

Essential skills and Attributes required:

- Minimum 2 years of experience in a computerised Medical Practice

- Proven track record in excellent patient service

- Polite and qualified telephone manner

- Excellent written and verbal communication

- High attention to detail

- Positive outlook and ability to multitask with a smile

- Ability to work as part of a team in a fast-paced environment

- Ability to demonstrate a dedicated work ethic

- Knowledge of Medicare and Health Fund billing protocols

- Experience in use of medical software (Genie an advantage)

- Residing within the Cairns local area with independent transport

We offer a supportive, team-oriented workplace culture, and potential career development and growth.

Please apply with your resume and include a covering letter demonstrating your skills with reference to the Essential Skills and Attributes list above.

Only shortlisted candidates will be contacted.

📌 Medical Receptionist (Part Time/Casual) (Cairns)
🏢 Complete ENT
📍 Cairns