Join the ANMF (SA Branch) as a Membership Administration & Payments Officer and contribute to delivering high-quality service to our valued members.

About the Role:

The ANMF (SA Branch) is seeking a dedicated and experienced Membership Administration & Payments Officer to join our team in a part-time, ongoing capacity.

In this position, you will engage directly with ANMF (SA Branch) members responding to a wide range of enquiries related to membership fees, benefits, professional development, and workplace representation.

Reporting to the Team Leader – Membership and Recruitment, you will be part of a friendly, supportive and collaborative team, your ability to build rapport with members and provide accurate, effective support will be key to your success in this role.

This opportunity offers a dynamic, people-focused work environment where your contributions will directly support the union’s engagement, advocacy, and professional development initiatives.

Key Responsibilities:

- Provide high-quality support to ANMF (SA Branch) members by handling enquiries, processing Member applications, and resolving payment issues.

- Process membership applications, changes, and renewals.

- Accurately record and maintain membership data within the member iMIS database.

- Review, verify, and reconcile membership payment transactions to ensure accuracy and compliance.

- Ensure timely and compliant processing of membership tasks in accordance with established procedures.

- Maintain confidentiality and integrity when handling member records and sensitive information.

- Identify and resolve payment discrepancies in coordination with relevant internal teams.

- Support membership growth and retention through proactive engagement and promotion of ANMF (SA Branch) services.

About You:

We’re seeking a caring, approachable, and enthusiastic individual who brings:

- Experience in a membership support role or within a payments-related environment.

- Strong customer service skills, with demonstrated ability to manage enquiries both over the phone and in person with a focus on delivering a positive member experience.

- Strong commitment to professionalism and high-quality outcomes that support the recruitment and retention of members and students.





- Proven experience in delivering high-quality administrative support and applying sound administrative practices.

- Demonstrated flexibility, a proactive approach to learning, and a genuine commitment to helping and supporting members.

- Proficient in computer systems, including the Microsoft Office Suite and membership or database platforms.

- Demonstrated accuracy, efficiency, and attention to detail in data entry and record management.

- Knowledge of iMIS membership database is highly desirable, but not essential.

- Holds, or is willing to obtain, a current National Police Check and Working with Children Check (WWCC).

About us:

The Australian Nursing and Midwifery Federation (SA Branch) represents over 26,000 Nurses, Midwives, and Personal Care Workers, advocating for positive outcomes at all levels for over a century.

Our Australian Nursing and Midwifery Education Centre (ANMEC), an award-winning RTO, delivers high-quality training with strong student support and flexible learning.

We also operate Union Legal SA (ULSA), offering legal services, and we support the Rosemary Bryant Foundation, funding Nursing and Midwifery research.

Our Culture and Why You’ll Love Working with Us:

At the Australian Nursing and Midwifery Federation (SA Branch), we are committed to making a meaningful impact on our members and the healthcare workforce. We foster a collaborative, supportive team environment where every role contributes to shaping a positive and dynamic workforce. We prioritise people, wellbeing, and a culture of unity, respect, and excellence. Join a passionate, friendly team, where you’ll have the opportunity to take ownership, embrace responsibility, and experience fulfillment in your work.

Why Join Us?

- Paid Professional Development Allowance – Invest in your growth and development

- Additional Personal Leave days each year - Because your wellbeing matters





- Paid Office Shutdown between Christmas and New Years – Enjoy extra time off without dipping into your Annual Leave

- 17.5% Leave Loading (capped) – Extra financial support when you take annual leave

- Flexible working arrangements – Balance work and life with ease

- Active Employee Assistance program (EAP) – Access professional support when you need it

- Free onsite parking – Hassle free access to work

- Paid Parental Leave - Support when it matters most, with paid time off to care for your growing family

- Extra superannuation benefits (after 6 months) - Boost your future with increased employer superannuation contributions.

The Membership Administration & Payments Officer position is offered as a permanent part-time position, classified in the ASO2 range in accordance with the ANMF (SA Branch) Employees Agreement.

This position is based 30 hours per week, worked across four (4) days. We offer flexibility in start and finish times, supporting a healthy work-life balance for the right candidate.

This role offers an excellent opportunity for individuals with strong customer service experience, or those seeking to broaden their career in membership engagement and support a dynamic and purpose-driven organisation.

Further information and a job description can be obtained from the ANMF (SA Branch) website www.anmfsa.org.au. For questions or enquiries about this role, please email Kelly Fraser, Manager Member Services at ••••@anmfsa.org.au

How to Apply:

If this sounds like the role for you then we would love to hear from you! Please submit your updated CV along with a cover letter that highlights your skills and explains why you would be an ideal candidate for the role. Applications, including your cover letter and resume, should be addressed to Jess Mader, Human Resources Advisor, and can be lodged via the SEEK application Link.

Applications close: Wednesday, 26 August 2026

ANMF (SA Branch) is proud to be an Equal Employment Opportunity employer that is committed to providing a working environment that embraces diversity and inclusion. We are committed to building a workforce that is inclusive of and reflects the communities in which we live and work. Aboriginal and Torres Strait Islanders and members of culturally and linguistically diverse communities are encouraged to apply.

📌 Membership Administration & Payments Officer (Adelaide)
🏢 Australian Nursing & Midwifery Federation
📍 Adelaide