About the role

Reporting directly to the General Manager, the Operations Manager will oversee all day-to-day operational functions across the Region, ensuring services are delivered safely, reliably, and in accordance with all State regulatory requirements and National Heavy Vehicle Law.

Key responsibilities

- Lead and manage operational teams across multiple depot locations

- Oversee daily bus and coach operations, scheduling, and service delivery

- Ensure compliance with all Queensland Transport legislation, NHVR requirements, fatigue management, and workplace safety obligations

- Develop and implement operational policies, procedures, and continuous improvement initiatives

- Manage driver performance, workforce planning, recruitment, and training

- Monitor operational KPIs and service standards

- Coordinate fleet availability in conjunction with maintenance teams

- Investigate operational incidents, complaints,



and risk matters

- Build robust relationships with schools, charter clients, government stakeholders, and community partners

- Support strategic planning and business growth initiatives

About you

- Experience in bus, coach, transport, or logistics operations management

- Excellent leadership, communication, and stakeholder management skills

- High-level problem-solving and organisational abilities

- Experience with rostering, fleet management, and operational software systems

- Operational reporting capability

- Current Queensland Driver Licence (MR or Higher or willing to obtain)

- Driver Authorisation and/or heavy vehicle experience highly regarded

- A high level of autonomous self management

📌 Regional Operations Manager (Bundaberg Central)
🏢 ACE Buses
📍 Bundaberg Central