SSI SCHAEFER is growing, and some of our biggest opportunities lie ahead.

We’re looking for a Head of Strategic Accounts to take the lead on some of our largest and most strategically significant warehouse automation opportunities across Australia and New Zealand - building relationships with major customers and helping turn complex opportunities into successful long-term partnerships.

This is a senior, hands-on role that brings together commercial leadership, technical expertise and strategic customer engagement. You’ll take ownership of major opportunities from early customer engagement through solution development and commercial negotiation to contract award, working with multidisciplinary teams in Australia and across SSI SCHAEFER internationally.

You’ll also play an important technical leadership role, helping shape solution strategy for complex automation opportunities and ensuring what we put forward is innovative, technically robust, commercially sound and deliverable.

This is one role which can be based in either Melbourne or Sydney.

We offer a competitive base salary, plus superannuation and participation in our discretionary annual bonus program. Rather than individual sales commissions, our approach recognises the collaborative effort behind successful customer outcomes.

What You’ll Do

You’ll be at the centre of some of our biggest and most complex opportunities, working with major customers and teams across SSI SCHAEFER to turn ambitious ideas into successful automation solutions.

- Lead major strategic opportunities from early customer engagement through to contract award.

- Build deep, long-term relationships with key customers, understanding where their businesses are heading and identifying opportunities to grow with them.

- Shape the commercial and technical strategy for complex automation pursuits, bringing together the right people and expertise from across our Australian and international teams.

- Work alongside Solutions Engineering to challenge concepts, explore alternatives and help develop solutions that balance innovation, technical performance,



commercial viability and delivery risk.

- Lead complex bids and negotiations, keeping the customer, commercial objectives and delivery realities aligned.

- Bring global expertise into local opportunities, working closely with SSI SCHAEFER teams and competence centres in Germany and across our international network.

- Stay close to developments in warehouse automation and help bring new thinking and technology into the solutions we offer our customers.

About You

You’re a senior commercial professional who combines strong customer instincts with genuine technical depth. You’re comfortable around complex automation solutions, credible with senior customers and able to bring commercial and technical teams together around a major opportunity.

You’ll bring:

- Significant experience in logistics automation, intralogistics or a closely related solutions environment.

- A strong track record in strategic business development, major accounts or complex technical sales.

- The technical depth to understand and challenge solution concepts, system architecture and engineering decisions.

- Strong commercial judgement and experience navigating complex, high-value opportunities and negotiations.

- The credibility to build trusted relationships with senior and executive-level customers.

- A collaborative leadership style, with the ability to influence multidisciplinary teams locally and internationally.

- Strong communication and presentation skills, with the ability to make complex technical concepts commercially meaningful.

A tertiary qualification in Mechanical Engineering, Mechatronics, Electrical Engineering or a related applied science discipline would be highly regarded.



Relevant trade qualifications combined with substantial logistics automation experience will also be considered.

Why join us?

Become part of our success story!

The SSI SCHAEFER Group is a leading global solution provider for all areas of intralogistics. With innovative technologies and software, the family-owned company empowers customers to increase the efficiency and sustainability of their storage, picking and transport processes. From fully automated warehouses, with individual service and maintenance offers, to manual and semi-automated systems, SSI SCHAEFER offers cost-effective intralogistics solutions from a single source, for small and medium-sized businesses as well as large companies.

SSI SCHAEFER has also become one of the largest vendors of software for internal material flow control and offers all possibilities for sustainable resource management with modern real-time analyses, smart data processing and optimisation algorithms. With SSI SCHAEFER Plastics, the company is also an expert in sustainable container systems and customised constructive packaging, as well as solutions for waste and recycling management.

SSI SCHAEFER employs more than 8,800 people at its international headquarters in Neunkirchen (Germany) and in approximately 80 operating companies globally, including seven production facilities on six continents.

For years, the SSI SCHAEFER Group has relied on trusted partnerships and robust brands. The Group also includes the robotics specialist RO-BER, the SAP specialist SWAN, the robotics and AGV expert DS AUTOMOTION and the start-up SupplyBrain.

Our commitment to Work Health and Safety

We have a strong focus on and commitment to health and safety and expect all workers to:

- Comply with relevant WHS legislation

- Follow company policies and procedures

- Proactively report hazards and incidents

- Contribute to a safe working environment for all, including psychological and psychosocial safety

Ready to build strategic partnerships and shape major automation opportunities? Apply now!

No agencies please

📌 Head of Strategic Accounts (Melbourne)
🏢 Schaefer Systems International
📍 Melbourne