Federal Hospitality Equipment is seeking a reliable, organised and proactive Warehouse Administration & Dispatch Assistant to join our Victorian warehouse team.

This is a hands-on administration role supporting the day-to-day operation of our busy warehouse. You will work closely with our warehouse, sales and operations teams to ensure customer orders are processed correctly, dispatches are organised efficiently and communication is handled professionally.

Key Responsibilities
Processing customer sales orders and preparing orders for dispatch
Coordinating daily dispatches, deliveries and customer collections
Preparing and processing delivery documentation
Booking freight and liaising with transport companies
Responding to warehouse and dispatch-related emails
Communicating with customers regarding collections, deliveries and order status
Working closely with the sales team to ensure orders are ready and processed correctly
Checking order information, stock details and delivery requirements
Assisting with stock transfers between warehouses
Updating order and dispatch information in our systems
Maintaining accurate records and filing relevant documentation
Following up outstanding dispatches and transport issues




Assisting with stock and inventory administration
Supporting the Warehouse Manager with general administrative duties
Helping ensure warehouse procedures and company processes are followed
General office and warehouse administration as required

About You

We are looking for someone who is:
Highly organised with strong attention to detail
Confident using computers, email and Microsoft Office
Comfortable working in a fast-paced warehouse setting
Able to manage multiple orders and priorities throughout the day
A transparent and qualified communicator
Reliable, punctual and willing to take responsibility for their work
Comfortable communicating with customers, transport companies and internal staff
Able to identify problems and follow them through to resolution
A team player who is also capable of working independently

Previous experience in warehouse administration, logistics, dispatch, order processing, customer service or a similar role would be highly regarded.

Experience using SAP Business One, WMS or other ERP/inventory systems would be an advantage; however, training can be provided to the right candidate.

📌 Warehouse Administration & Dispatch Assistant Truganina
🏢 Federal Hospitality Equipment
📍 Truganina