Love bikes and enjoy helping people? We're looking for a motivated Bicycle Mechanic/Retail salesperson to join our busy, well-established, family-owned bike shop.

About Us

We've been proudly serving the local community since 2008, building a loyal customer base through friendly, personalised service and quality products. We take pride in delivering expert advice, qualified workmanship, and an outstanding customer experience.

This is a full-time position offering above-award pay for the right person. Previous bike mechanic experience is preferred but not essential if you're mechanically minded, eager to learn, and passionate about bikes.

About the Role

This is a varied, hands-on role combining retail sales with workshop responsibilities. You'll help customers find the right products while delivering high-quality servicing, diagnostics, repairs, and bike builds with a strong focus on workmanship and customer satisfaction.

Key Responsibilities
Assist customers with bike, eBike and accessory sales
Provide friendly, knowledgeable customer service
Build, service and repair bicycles and eBikes
Diagnose and resolve mechanical issues
Maintain workshop standards and assist with general retail duties
Help keep the store clean, organised and well presented

About You





You'll be someone who enjoys working with people, takes pride in your work, and has a genuine interest in bikes.

Ideally you'll have:
Retail and/or sales experience
Excellent customer service and communication skills
A friendly, positive and approachable attitude
Robust mechanical aptitude and a willingness to learn
The ability to work independently and as part of a team
Valuable organisational skills and attention to detail
The ability to work efficiently in a fast-paced environment
A passion for cycling, particularly eBikes
Bike mechanic experience (preferred but not essential)

What We Offer
Full time, permanent position
Above-award hourly rate based on experience
Opportunity to work with premium bikes, eBikes and a range of leading brands, including Cruzr, Fatboy, Fatfish, Rever and AMPD.
Ongoing product and technical training
Supportive, experienced team in a respected local business
Opportunity to develop your mechanical skills and build a long-term career

Please note: Availability to work Saturdays (9:00am-2:00pm) is essential.

If you're passionate about bikes, enjoy helping customers, and want to join a business with a strong reputation for quality and service, we'd love to hear from you.

📌 Bike Sales/bike Mechanic Tweed Heads South (Australia)
🏢 Border Bikes
📍 Australia