Branch Operations Manager – Central Coast

Telescope Tyres Group | Full time | Central Coast, NSW

Telescope Tyres Group is seeking an experienced Branch Operations Manager to lead the day-to-day operations of our Central Coast branch.

This is a hands-on leadership role focused on customer service, workshop productivity, stock control and supporting the branch and Regional Sales Manager to achieve sales and performance targets.

The Role

Working closely with the Regional Sales Manager, you will be responsible for:
Supporting the branch and Regional Sales Manager to achieve daily and monthly targets
Delivering a consistently high level of customer service
Managing customer enquiries, quotes, bookings and follow-up
Identifying sales prospects with new and existing customers
Leading the workshop, field service and branch operations teams
Managing job scheduling, workflow and technician productivity
Ensuring customer work is completed correctly and on time
Maintaining accurate stock levels and controlling stock losses
Managing branch operating costs, labour and consumables
Maintaining vehicles, workshop equipment and branch assets
Driving workplace safety, compliance and high-quality workmanship
Coaching staff and building a disciplined, customer-focused team




Identifying operational issues and improving branch efficiency

About You

To succeed in this role, you will have:
At least three years’ experience in branch, operational or workshop leadership
Solid customer service and sales-support skills
Robust knowledge of the tyre, automotive or related service industry
Proven experience leading and developing a team
A strong understanding of workflow, stock and cost control
A practical, hands-on approach to problem-solving
A genuine commitment to safety and customer service
The ability to hold people accountable and deliver results

Why Join Telescope Tyres Group?

This is an opportunity to take ownership of an important branch operation within a growing Australian tyre group. You will work closely with the Regional Sales Manager to support sales growth, improve operational performance and develop a high-performing team.

If you are a motivated leader who enjoys supporting sales, looking after customers and running an efficient, secure and professional branch, we would like to hear from you.

Apply now with your résumé and a brief cover letter outlining your relevant experience.

📌 Branch Operations Manager Warnervale
🏢 Telescope Tyres Group
📍 Warnervale