The Tradies and Quality Hotel is a place to belong. We’re a proud community that values our people and customers at our core. This is where our goals and objectives begin. We are committed to supporting our team to grow, develop their skills, and build successful careers in hospitality and beyond.

We are currently seeking an enthusiastic and customer-focused individual to join our Hotel Front Office Team in a casual position.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys delivering exceptional guest experiences, and has solid attention to detail.

Key requirements:
Previous hotel front office experience
Experience using Opera PMS (strongly preferred)
Strong customer service focus
Excellent attention to detail
Professional presentation and reliability
Strong written and verbal communication skills
Ability to multitask and manage competing priorities
Ability to remain calm and efficient under pressure
A positive,



team-focused attitude

Availability requirements:
Flexibility is desirable, with a particular need for reliable availability on Fridays and Saturdays, along with the ability to work a mix of mornings, evenings, weekends, and late-night shifts as required.

Experience with other hotel management systems such as Room Master, RMS, or IDPMS will also be highly regarded.

The hospitality industry calls for excellence in customer service, pride in personal presentation, and a genuine desire to work as part of a collaborative team.

A range of perks are available as part of The Tradies Group, along with ongoing training and development prospects.

Pay: $33.00 – $40.00 per hour

Benefits:
Free drinks
Free food

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Hotel Receptionist Ainslie
🏢 The Tradies
📍 Ainslie