BlueMountains Phones is looking for a reliable, friendly and motivated team member to join our busy mobile phone and repair shop in Winmalee.

This is a wide-ranging role involving customer service, retail sales and mobile device repairs. We are looking for someone who enjoys working with people and technology and takes pride in providing excellent service.

About the role

Your responsibilities will include:
Welcoming customers and providing friendly, professional customer service
Assisting customers with mobile phones, tablets, accessories and related products
Selling mobile phones, accessories and services
Diagnosing and performing basic to intermediate repairs on mobile phones and tablets
Screen, battery and other component replacements
Testing devices before and after repairs
Setting up and troubleshooting mobile phones and tablets
Processing sales, repairs and customer enquiries
Keeping the store clean, organised and professionally presented
Working closely with other team members to provide a positive customer experience

About you

We are looking for someone who is:
Friendly, confident and approachable
Reliable, punctual and responsible




Customer-focused with good communication skills
Comfortable working with mobile phones, tablets and technology
Able to learn recent products, systems and repair techniques
Practical and detail-oriented
Able to work independently as well as part of a small team
Previous retail, sales, customer service or mobile repair experience is preferred
Must be available to work during weekdays
Weekend availability would be an advantage

What we offer
Casual position with flexible schedule
Regular weekday work available
Friendly and supportive team environment
On-the-job training and support
Opportunity to develop further skills in mobile technology and repairs
Pay rates in accordance with the General Retail Industry Award 2020 (MA000004), including applicable penalty rates

If you are enthusiastic, reliable and enjoy both working with customers and working with technology, we'd love to hear from you.

Apply now and tell us a little about yourself, your experience and your availability.

Pay: From $34.76 per hour

Benefits:
Employee discount

Work Location: In person

📌 Retail Assistant – Mobile Phones & Repairs Winmalee (Australia)
🏢 BlueMountains Phones
📍 Australia