Bell Potter Securities Limited is a market leading stockbroking and financial advisory firm that is part of the listed Bell Financial Group (ASX:BFG). We have a long track record of offering high-quality professional advice to private, corporate and institutional investors across Australia.

We are looking for a Desktop Support Analyst to join our IT team in Sydney, supporting a contemporary Microsoft 365 / cloud-first environment.

This role will see you working closely with IT colleagues and business stakeholders to deliver high-quality end user support in a collaborative, team-based environment.

Key Responsibilities
Provide Level 1 / Level 2 support (onsite and remote)
Troubleshoot desktop, application, and endpoint issues
Administer Microsoft 365 (Exchange, Teams, SharePoint)
Manage Microsoft Teams administration
Perform user onboarding and offboarding in Azure AD (Entra ID)
Manage user accounts, groups, and access permissions
Support endpoint management (Intune) and device compliance
Maintain endpoint security using Microsoft 365 / E5 capabilities
Deploy and support laptops, desktops, and peripherals
Assist with system rollouts, upgrades, and migrations
Log and manage incidents in the ticketing system
Work within a team-based IT support model
Provide support to users across the business,



including senior stakeholders and business leaders.

Skills & Experience
3–5+ years in Desktop Support / EUC / IT Support
Strong troubleshooting and problem-solving skills
Experience with Microsoft 365 (M365), Microsoft Teams, Azure AD / Entra ID, Intune / endpoint management
Understanding of Microsoft 365 E5, including security, compliance, and identity capabilities
Basic networking knowledge (DNS, DHCP, TCP/IP)
Ability to work effectively in a fast-paced support environment
Experience with Trend Micro / Trend AV or similar endpoint security tools (desirable)
Experience supporting multi-site environments (desirable)
Experience with device rollouts or migrations (desirable).

About You
Robust communicator who can engage effectively with business leaders and senior management
Customer-focused with excellent stakeholder engagement skills
Able to explain technical concepts in clear, simple terms
Proactive, reliable, and solutions-oriented.

Why Join Us
Work in a up-to-date Microsoft 365 / cloud environment
Exposure to endpoint, identity, and security technologies
Secure and professional financial services environment
Supportive and collaborative IT team.
J-18808-Ljbffr

📌 Desktop Support Analyst Microsoft 365 Entra Id Intune City Of Sydney
🏢 Bell Potter Securities
📍 City of Sydney