ROLE DESCRIPTION

MCM House creates beautiful, up-to-date furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with premium textiles, reflecting our commitment to quality and thoughtful craftsmanship. ABOUT THE ROLE

We're seeking an experienced Showroom Manager to lead our Balgowlah showroom team. This is an exciting opportunity to drive business growth while building a high-performing team in a dynamic, customer-focused environment. You'll take ownership of showroom operations, sales performance, and team development while delivering exceptional customer experiences that build long-term client relationships. KEY RESPONSIBILITIES

Lead and manage showroom operations, ensuring exceptional customer service standards

Develop and execute sales strategies to drive revenue and exceed targets

Mentor and coach team members to achieve peak performance

Process orders and manage client inquiries through Shopify with precision

Oversee showroom presentation, visual merchandising, and stock management





Coordinate with logistics and warehouse teams for seamless operations

Track client interactions and provide insights on customer trends ABOUT YOU

Proven showroom or retail management experience (preferably furniture/premium lifestyle brands)

Solid leadership and sales coaching skills with track record of exceeding targets

Passion for exceptional customer service and design/furniture interest

Excellent communication and relationship-building abilities

Proactive, hands-on approach with solutions-focused mindset

Available to work weekends with flexible scheduling

Keen eye for detail and brand presentation standards Desirable:

Experience in the furniture industry PERKS AND BENEFITS

Uncapped commissions + performance incentive

Career growth and leadership development opportunities

Collaborative environment with passionate, talented team

Industry networking with Architecture & Design specialists

Inclusive culture that celebrates diversity

📌 Showroom Manager Sydney (Australia)
🏢 MCM House
📍 Australia