Zed Technologies is a leading health technology company transforming healthcare delivery through secure patient and referrer engagement solutions. Our unique last-mile platform enables the seamless and secure distribution of diagnostic imaging studies and reports directly to patients and referring physicians, creating a more connected and productive healthcare experience.

As we enter into our next phase of growth, we are focused on scaling our operations, strengthening governance, and building the systems and processes required to support sustained expansion across multiple regions. This growth presents an opportunity for experienced professionals to contribute to a high-impact, mission-driven organisation operating in a regulated and evolving healthcare workplace.

As a Service Delivery Engineer, you will:
be responsible for the implementation of our product Zed Link
actively engage in stakeholder communication and project coordination




apply your knowledge in healthcare interoperability and integration
apply your technical troubleshooting skills to drive successful deployments
facilitate effective training and knowledge transfer
support commercial operations and pre-sales activities
comply with Zed's quality and other regulatory frameworks

What you'll bring
Exceptional communication skills, and ability to collaborate with different teams
Strong analytical and problem-solving skills
Excellent planning and organisational skills
Robust technical documentation skills
Experience with healthcare interoperability standards, including DICOM and HL7
Solid working knowledge of relational databases and SQL (particularly Microsoft SQL Server)
Solid infrastructure knowledge
Understanding of cybersecurity principles

📌 Service Delivery Engineer Melbourne
🏢 Zed Technologies
📍 Melbourne