Location: Sydney, NSW Industry: Hospitality Job Type: Full-Time Salary: AED 80,000 – AED 90,000 per year Job Summary IIQAF Group is seeking a proactive and experienced Shift Leader to oversee daily operations in our hospitality venues in Sydney.

The Shift

Leader ensures that service quality, staff performance, and guest satisfaction remain at the highest standards throughout every shift. This role is ideal for candidates with strong hospitality management, team supervision, and customer service skills.

Key Responsibilities Supervise and coordinate restaurant, bar, or hotel staff during shifts

Monitor service quality, guest experience, and operational efficiency

Manage staff schedules, task assignments, and workflow

Handle customer inquiries, complaints, and special requests professionally

Ensure compliance with health, safety, and food hygiene standards

Train and mentor junior staff to maintain high service standards

Assist in inventory control, stock management, and reporting

Support management with daily operations and event coordination Required Skills & Qualifications Proven experience as a Shift Leader, Floor Supervisor,



or Team Leader in hospitality

Solid team management, leadership, and communication skills

Background in restaurants, hotels, cafés, or resort operations

Ability to work in a fast-paced hospitality environment

Knowledge of POS systems, inventory management, and service protocols

Excellent problem-solving and conflict-resolution skills

Flexible to work shifts, weekends, and public holidays Preferred Qualifications Certification or diploma in Hospitality Management or related field

Experience with large-scale events or high-volume hospitality operations

Multilingual skills are a plus (English required; Arabic or other languages advantageous) Why Join IIQAF Group Competitive annual salary: AED 80,000 – AED 90,000

Opportunity to work with a leading hospitality group in Sydney

Professional and supportive work workplace

Growth opportunities and leadership development opportunities

Exposure to high-quality hospitality operations and premium clients

📌 Shift Leader Sydney
🏢 IIQAFGROUP
📍 Sydney