Cluster Manager Ryde City Council

Cluster Manager Ryde City Council

14 Aug
|
The Aje Collective
|
Ryde City Council

14 Aug

The Aje Collective

Ryde City Council

Join icon fashion house Aje as a Cluster Manager at our Castle Towers & Macquarie store locations – led by Regional Manager Kayla.

About this opportunity:

Being experienced and passionate about retail and leadership you will be responsible for:
Ensure exceptional customer experience through personalised service and product knowledge.
Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential.
Achieve sales targets by converting customers, resolving complaints, and processing payments accurately.
Responsible for the operational management of the boutique – ensuring high standards in health and safety, facilities, policies and procedures, and back-office operations.
Responsible for increasing the VIP customer base and nurturing relationships with all VIP customers, ensuring they are kept informed of current products, upcoming sale activity, and VIP events.
Communicate effectively with the management team, providing updates and feedback.
Manage financial aspects including budgets, KPIs, banking, and expense monitoring.
Administer daily reports, manage stock control, and ensure administrative tasks are completed promptly.
To be aware of market trends, understand forthcoming customer initiatives




Develop and mentor team members across each boutique, ensuring adherence to company policies and standards.
Recruit and train high‑calibre staff, conduct performance appraisals, and establish succession plans.
Plan and execute in‑store activations and attend training sessions as required.

What do we offer?
Generous salary packaging
It is hard to not embrace the Aje style with generous employee discounts and staff wardrobes
Your growth is our growth, training and development programs are recommended and encouraged!
You can earn Contra credit
Access to our comprehensive Employee Assistance Program designed to support your wellbeing
No key achievement and success goes unnoticed
Referral incentives
Increasing positive corporate responsibility, reflected through our Aje Aware Charter

At Aje Collective, we are committed to developing a culture and workplace that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe setting for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.
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📌 Cluster Manager Ryde City Council
🏢 The Aje Collective
📍 Ryde City Council

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