About the Role

Mount Gambier Isuzu and Iveco is seeking an experienced, energetic Service Manager to lead our workshop operations. You will oversee a team of technicians, manage customer relations, and drive workshop efficiency and profitability. This is a senior leadership role within a well-established dealership representing top-tier commercial vehicle brands.

Key Responsibilities
Lead and mentor a team of heavy vehicle technicians, apprentices, and service advisors.
Maximize workshop productivity and efficiency through effective job scheduling and resource allocation.
Ensure high-quality repairs and strict adherence to Isuzu and Iveco manufacturer warranty standards.
Drive customer satisfaction by building strong relationships and handling service inquiries professionally.
Manage workshop financials, including budgeting, labor costing, and performance KPIs.
Maintain safety standards by enforcing strict Work Health and Safety (WHS) compliance.

Skills and Experience




Proven experience as a Service Manager or Workshop Foreman in a commercial vehicle or automotive dealership.
Trade qualification as a Heavy Vehicle Mechanic or Automotive Technician is highly desirable.
Solid leadership skills with a track record of engaging teams and developing talent.
Excellent communication and customer service skills.
Sound financial acumen with experience managing budgets and workshop KPIs.
Proficiency in dealership management systems (DMS) and standard computer applications.

What We Offer
Competitive remuneration package including a base salary, performance incentives, and a company vehicle.
Career stability with a reputable, growing local dealership group.
Ongoing factory training and professional development directly from Isuzu and Iveco.
A supportive team environment with modern facilities and tools.

📌 Service Manager Mount Gambier
🏢 MOUNT GAMBIER ISUZU AND IVECO
📍 Mount Gambier