2IC / Sales Team Manager - Modern Large Format Showroom

Melbourne's biggest dedicated furniture showroom retailers - a high-volume, fully integrated brand with 4 large stores, including this one at Burnside Park Hub. We also specialise in providing the best retail systems, warehousing, and skills development in the industry.

We take the pressure out of selling by providing our customers with the best offerings in the market with superior logistics, quality, and after-sales service.

The Role:
Sales team management: Coaching, learning, and supporting your team to achieve store goals and objectives together.
Coordinating room displays: Recent furniture, suites, and homewares throughout our large showroom.
Selling & taking orders: Using our dynamic POS invoicing & delivery dashboards.
Coordinating with Head Office: All aftersales services including warranties, POS material and planning correspondence.
Product knowledge:



Continual learning & providing advice on our extensive range of furniture and homewares.
Problem solving: Handling escalated queries and concerns in a way that leaves our customers feeling secure in our service.

You will have
Modern energetic attitude with good experience managing a sales team
Knowledge and understanding of furniture or bulky goods retail
Excellent customer service & communication skills
Valuable IT and website navigation skills

Benefits
Great remuneration
Satisfaction of working in a vibrant & energetic face-to-face environment
Be rewarded with a good work life balance - only one weekend-day roster
Ongoing training to help grow & develop
Career opportunities across our other stores

📌 Large Furniture Showroom 2ic / Sales Team Manager Burnside
🏢 The Furniture Trader
📍 Burnside