This is a hands-on position, customer service focussed role designed to work with our team. You will be based at Narangba yard.

The role is responsible for creating hire agreements, invoicing, arranging delivery and collection of equipment, telephone sales, and serving customers at the branch.

Specific tasks include
Entering hire agreements and customer details into the system
Customer service – face to face - Telephone – online orders
Coordinate and monitor incoming and outgoing equipment to ensure our high standards of service and that customer requirements are exceeded
Scheduling Deliveries & Pickups
Provide excellent customer service
Closing out hire contracts on return of equipment and invoicing customers
Managing point-of-sale payments and entering hire control software
Build trust and solid relationships with customers through friendly communication, advice and exceptional service
Providing a Duty of Care to the Workplace Health & Safety to yourself, your co-workers and visitors coming onto the premises





To be successful in this role, you will be a team player, competent using a computer and mobile devices, passionate about customer service, sales, and providing solutions to our customers. Previous experience in equipment hire and/or construction industry is a must.

Ideally you will possess the following skills and attributes:
Strong Computer Skills
Understanding of machines, and Construction equipment
Positive attitude and positive people skills
Friendly and able to develop personal relationships
Passion for providing the highest level of customer service
General problem-solving skills, particularly with equipment functionality
Excellent Organisational / Time Management Skills
Experience working in a fast paced, busy work setting
Ability to work autonomously to deadlines
High attention to detail

Negotiable salary package for right applicant.

📌 Hire Controller Narangba
🏢 Northside Machinery Hire
📍 Narangba