Amber is seeking a Customer Experience Specialist - Voice Team in Melbourne to join a close-knit contact centre. You will handle inbound calls and emails, educate customers about Amber’s energy solutions, and collaborate with internal teams to resolve issues and improve service.
The role requires adaptability and a proactive, customer-first mindset, with adaptable schedule and a hybrid work setup. You’ll report to the Customer Operations Manager and have the prospect to grow within a rapidly
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📌 Energy Cx Specialist — Voice Support Remote Friendly Melbourne (Australia)
🏢 Amber
📍 Australia
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