Looking to kick-start your career in a supportive corporate environment? About the Opportunity We are looking for someone with a positive attitude, great customer service skills and a genuine willingness to learn. Whether you have worked in retail, hospitality, customer service, call centres or administration, we would love to hear from you.

As a Business Services Administrator, you will support our National Business Services team and play a key role in delivering exceptional service to our customers and clients. From day one, you will receive hands-on training, ongoing support and exposure to a variety of business and insurance functions.

Why Join Crawford?
No insurance experience required – we will teach you everything you need to know
Supportive, social team that wants to see you succeed
Join a global leader in insurance and claims management
Genuine career progression and development opportunities

About You
Positive, enthusiastic and eager to learn
Passionate about delivering outstanding customer service
Robust communication and relationship-building skills




Highly organised with excellent attention to detail
Able to manage competing priorities in a fast-paced environment
A team player who enjoys helping others

Key Requirements
Exceptional customer service skills
Strong organisational and time management skills
Excellent verbal and written communication
High attention to detail
Administration, call centre, retail or customer service experience highly regarded
Insurance or claims experience desirable but not essential

Key Responsibilities
Register and lodge claims
Manage team inboxes and correspondence
Update and maintain claims management systems
Prepare reports and documentation
Respond to customer enquiries via phone and email
Liaise with clients and service providers
Provide administrative support to the wider team
Assist with claims-related activities as required

Interested? Submit your resume and a short cover letter telling us why you would be a excellent fit for the role. We look forward to hearing from you.

📌 Business Services Administrator Sydney
🏢 Crawford u0026
📍 Sydney