Protectant Pest Management has more than 30 years experience in both domestic and commercial termite protection services.

PPM operates a comprehensive service network throughout the east coast of Australia, including Brisbane, Sydney, Melbourne, and country regional areas. Located in Kingston, you would be a joining close knit team who work towards the common goal of being the very best in the industry.

About the role

As a Customer Service Rep you will be required to contact our existing customer base to book in services. Duties include but not limited to:
Receiving inbound customer enquiries and making outbound calls to customers, documenting correspondence accurately;
Providing information about our products and services;
Inputting invoices and completing data entry as required; and
Liaising and providing support to Line Managers and other Departments as needed.

About you





We are looking for candidates with a positive growth mindset and the following:
More than 1 years’ experience in a customer service environment;
Clear verbal and written communication skills;
Confident in conversing with different types of customers;
Ability to work autonomously within a team setting;
Ability to use multiple programs/systems and screen simultaneously; and
Strong computer and accurate data entry skills.

The successful candidate must be able to pass a pre-employment drug and alcohol and criminal/driver history checks.

This is an opportunity to work in a supportive team setting within a stable, market leading organisation.You will be rewarded with a market-competitive salary and ongoing training.
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📌 Customer Service Representative Queensland (Australia)
🏢 The White Ant
📍 Australia