Civiworks Pty Ltd is a dynamic civil construction company in Reservoir. We pride ourselves on maintaining a professional, welcoming environment where our team members contribute to our success through their dedication and expertise. Our company values efficiency, reliability and a customer-focused approach in everything we do.

About the role

We are seeking a skilled and qualified Receptionist/Administration Assistant to join our team. In this role, you will be the first point of contact for our clients and visitors, whilst also providing crucial administrative support to ensure the smooth operation of our office. This position is fundamental to maintaining our professional image and ensuring excellent customer service standards are consistently delivered.

What you'll be doing
Greeting visitors and clients in a warm, professional and courteous manner
Managing incoming and outgoing telephone calls, directing them to the appropriate departments or team members
Maintaining accurate records and filing systems, both digital and physical
Processing correspondence and managing mail distribution
Providing general administrative support to various departments within the organisation
Answering enquiries and providing information to clients and stakeholders




Assisting with data entry and maintaining office databases
Assisting Accounts Manager with general tasks as directed

What we're looking for
Proven experience as a Receptionist or in a similar administrative support role
Excellent communication skills, both verbal and written
Strong organisational and time management abilities
Proficiency with standard office software and computer systems including outlook, word and excel
Professional appearance and demeanour with a friendly, approachable personality
Ability to multitask and manage competing priorities in a busy setting
Strong customer service orientation and commitment to delivering excellence
Reliable, punctual and capable of working independently
A high school diploma or equivalent qualification (preferred)
Experience with reception desk management or similar front-office duties (advantageous)

What we offer

At Civiworks Pty Ltd, we value our team members and strive to create a supportive and skilled workplace. This position offers the opportunity to gain valuable experience in a dynamic office environment whilst working with a collaborative and welcoming team.
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📌 Receptionist/administration Williamstown (Australia)
🏢 Civiworks
📍 Australia