Job Type: Permanent position | Full time position

Job Description

Randstad is currently working with an exciting client to find a UX Research Analyst. This is a full time permanent position based in Brisbane with WFH flexibility and free onsite parking. Client: Insurance Company Role: UX Research Analyst (permanent, full time) Location: Brisbane with WFH flexibility and free onsite parking Annual Salary: $100k to $120k + super

About the Role: As a key member of a delivery team, the Research Analyst UX works closely with the UX/UI Designers, Digital Delivery stakeholders and other data specialists to provide key insights into the customer experience within the digital area of interest.

Key Duties: Conduct quantitative UX research, including surveys, analytics, A/B testing, and statistical analysis, across digital customer experience journeys.

Evaluate complex information from large-scale datasets using advanced analytical techniques to identify key user behavior trends and patterns. Develop, execute, and manage end-to-end research initiatives with significant autonomy, adapting methodologies to novel and complex contexts. Translate complex research findings into clear,



compelling narratives to communicate actionable insights effectively to diverse stakeholders and senior leadership.

Collaborate with cross-functional teams to champion a "customer-led" culture and maintain consistency across online products and digital journeys. The ideal candidate for this role will possess: Robust commercial acumen paired with excellent communication and senior stakeholder engagement skills.

Proven expertise in applying comprehensive UX research principles, methodologies, and best practices (qualitative, quantitative, or mixed-methods). Hands-on experience using analytical tools and technical software for data manipulation, visualization, and deep-dive user data analysis. Demonstrated ability to solve complex, unique UX scenarios using sophisticated problem-solving techniques to uncover root causes.

A creative, adaptive approach to research, capable of devising innovative solutions and diverse testing approaches from day one.

Perks
free onsite parking

Equal Chance

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background.
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📌 Ux Research Analyst Queensland
🏢 Select Aust Sydney
📍 Queensland