Duty Manager - Events, Marketing & Member Experience

Crookwell Services Club Ltd – Crookwell NSW

Crookwell Services Club Ltd is seeking an enthusiastic and experienced hospitality skilled to take on the role of Duty Manager – Events, Marketing & Member Experience.

This leadership position is responsible for planning, coordinating and delivering the Club’s functions, entertainment, promotions, marketing and member engagement initiatives. You will play a key role in shaping the member experience and strengthening community connection.

When rostered as Duty Manager, you will also act as the senior operational representative of the Club, ensuring smooth day-to-day operations and high standards of customer service supporting and coordinating Bar & Gaming attendants.

Key Responsibilities
Plan and deliver events, entertainment and promotions
Manage marketing, social media and member communications
Coordinate functions and venue hire from enquiry to delivery




Lead member engagement initiatives and social committee support
Build strong community partnerships and local engagement
Oversee operational leadership when on Duty Manager shifts
Ensure exceptional customer service standards are consistently delivered
Contribute to continuous improvement of Club experiences

RSA & RCG required

You will bring
Strong organisational and planning skills
Experience in events, promotions or hospitality operations
Excellent communication and stakeholder engagement abilities
A customer-first mindset with a passion for community connection
Ability to lead staff and manage multiple priorities

What We Offer
Leadership role in a well-established community club
Wide-ranging and dynamic workload across events, marketing and operations
Supportive team environment
Chance to shape member experience and community engagement
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📌 Duty Manager Events, Marketing & Member Experience Crookwell
🏢 Crookwell Services Club
📍 Crookwell