This organisation provides charter flight services across various sectors, including corporate, leisure, and cargo. They focus on tailored solutions to meet client needs, leveraging a global network of aircraft options.

About the role

As a Customer Service Representative, you will play a vital role in re-energising the cargo team. This position involves making outbound calls to a database, primarily engaging with male clients in a straightforward communication style. You will be responsible for ensuring clear communication and effective note-taking in the CRM system.

Key responsibilities
Conduct outbound calls to a database of clients
Engage with clients in a clear and concise manner
Take detailed notes in the CRM system
Support the cargo team in maintaining client relationships




Adapt communication style to suit a predominantly male workplace

Skills & experience
Proven experience in customer service or call centre environments
Solid capability in CRM systems and database management
Demonstrated ability to communicate clearly and effectively
Comfortable in a repetitive calling role
Willingness to contribute positively to team dynamics

What’s in it for you
Opportunity to make an immediate impact in the cargo team
Gain experience in a rapid-paced environment
Develop skills in customer engagement and CRM systems
Potential for extension based on performance

If this is of interest for you, please APPLY NOW and Lauren will be in touch.

📌 Customer Service Representative Sydney
🏢 People2People
📍 Sydney