Service Desk Lead: Retail Tech & 24/7 Operations Melbourne (Australia)

Service Desk Lead: Retail Tech & 24/7 Operations Melbourne (Australia)

14 Aug
|
HCLTech - Australia and New Zealand
|
Australia

14 Aug

HCLTech - Australia and New Zealand

Australia

HCLTech Australia in Melbourne seeks an experienced Service Desk Shift Lead to oversee end-to-end service desk operations across onshore, offshore, and nearshore teams. You will manage real-time service delivery, escalations, and governance for retail stores, distribution centres, and corporate users.

The role requires 3–5 years in a Service Desk leadership position, robust ITIL/ITSM knowledge, experience with ServiceNow, and proven stakeholder management and leadership abilities.
J-18808-Ljbffr

📌 Service Desk Lead: Retail Tech & 24/7 Operations Melbourne (Australia)
🏢 HCLTech - Australia and New Zealand
📍 Australia

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: service desk lead: retail tech & 24/7 operations melbourne (australia) / australia

Subscribe to this job alert:

Get the latest job offers by email for: service desk lead: retail tech & 24/7 operations melbourne (australia) / australia