Customer Service & Administration Coordinator
Looking for a role where you can use your customer service and administration skills while being part of a supportive, established business?
Want to start your career with this entry level role
In this role you'll enjoy:
A
diverse role
across customer service, administration and delivery coordination
Working with an
established and trusted furniture business
Being part of a team where your organisation and customer service genuinely matter
Regular business hours of
9:00am – 5:30pm
A
Preston-based
role
The opportunity to work across different parts of the business and build your skills
The Role
Our client has been helping Australians furnish their homes with stylish, quality furniture and personalised service for decades.
We're looking for a
Customer Service & Administration Coordinator
to join our team in Preston.
You'll help keep things running smoothly by:
Responding to customer enquiries by phone, email and online
Booking and coordinating customer deliveries
Keeping customers updated on their orders




Helping resolve customer enquiries and delivery issues
Supporting the showroom, warehouse and delivery teams
Completing general administration, data entry and record keeping
Assisting with payments, banking and end-of-day reconciliations
About You
We're looking for someone who:
Has
some experience
in customer service or administration
Is friendly, professional and confident dealing with customers
Is
organised and accurate
Communicates well over the phone and in writing
Can manage multiple priorities without losing track of the details
Is comfortable using email, CRM and computer systems
Enjoys solving problems and getting things sorted
Works well independently and as part of a team
Experience in retail, furniture, logistics or delivery coordination would be great, but isn't essential.
Sound Like You?
If you're looking for a stable, varied role with an established Australian furniture business, we'd love to hear from you.
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📌 Customer Service & Administration Coordinator (Melbourne)
🏢 PeopleCore
📍 Melbourne