Leading National Industry Association, celebrating 80-years of operation
Exceptional work culture
Generous employee benefits & flexibility offered
The Organisation
HIA has been proudly representing the Australian housing industry for eighty years. Our vision remains the same, to be an association that speaks with a united voice on industry issues and creating real change providing quality services at the lowest possible cost and working with the sector to maintain high standards.
The Opportunity
We are currently seeking an RTO Administrator who is responsible for providing operational and administrative support to the training team members utilising HIA's operating systems.
This role assists in the administration of contractual requirements for funding and grant opportunities to meet both budget targets and operational requirements. This role is a full time permanent opportunity located in any of our Australian offices.
The Role
The RTO Administrator provides operational and administrative support by ensuring the compliant data entry, record keeping and reporting of student enrolments and HIA courses as per ASQA, HIA and Funding contract requirements.
This position will ideally suit someone who can operate with a reasonable amount of autonomy, initiative, and independent decision-making.
Key duties of this role are:
Ensure customer service standards are being achieved and exceeded at all times




Maintain and update VETtrak with all HIA student course requirements.
Create compliant and accurate data entry for student enrolments, funding contracts, resulting, attendance, scheduling, invoicing, award issuance
Monitor HIA website to ensure currency and compliance
Complete accurate monthly funding uploads to ensure payment of funds
Communicate effectively with national training team to ensure prompt rectification of identified non-compliances
The Successful Person will have
Robust skills in Microsoft office suite
Experience in the use of student management systems eg. VETtrak
Certificate IV in Training and Assessment highly desirable
Understanding of ASQA standards + RTO compliance highly desirable
Strong focus on customer service
Benefits within HIA
Generous salary package on offer
Life and Salary Continuance Insurance
Salary Packaging Arrangements
Ability to purchase Annual Leave
Flexible Work Arrangements
Paid Parental Leave above the minimum legislative requirement
Employee Assistance Program
Study Assistance and Internal training programs offered to help you grow
Highly experienced, supportive and inclusive team
Affinity Program
Milestone Recognition
A full job description can be found in the Careers section on our website, careers.hia.com.au.
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📌 Rto Administrator (Adelaide)
🏢 Housing Industry Association (HIA)
📍 Adelaide