13 Aug
|
Findmea
|
New South Wales
13 Aug
Findmea
New South Wales
Service Coordinator - 6 month assignment - Smithfield
Location:
Smithfield, NSW
Duration:
6-month assignment
Hours:
Monday to Friday, 7:30am - 3:30pm
Pay Rate:
$37 per hour
Start:
ASAP
Our client, a leading provider of compressed air and power generation solutions is currently seeking an experienced Service Coordinator for an immediate start. This is a full-time, 5-day-per-week opportunity offered as a 6-month assignment.
This role is suited to someone with strong coordination skills, excellent attention to detail, and the ability to manage competing priorities in a fast-paced service workplace.
About the role
As the
Service Coordinator
, you will be responsible for managing and coordinating service activities to ensure efficient and high-quality service delivery to customers. You will work closely with service technicians, customers, and internal stakeholders to schedule works, monitor progress, and support day-to-day service operations.
Key responsibilities
Coordinate and schedule service technicians for routine maintenance, installations, and breakdown repairs
Optimise technician schedules to ensure efficient use of time and resources
Facilitate all site entry and mobilisation requirements
Monitor technician availability and adjust schedules to meet urgent requests and operational changes
Assess customer service needs and recommend suitable service plans
Ensure all costs are allocated to service work orders accurately and in a timely manner
Generate invoices following completion of service work in line with company guidelines
Maintain and update relevant databases and service records
Keep accurate records of customer interactions and service delivery activities
Prepare reports on service utilisation, customer outcomes, and service effectiveness
Support continuous improvement of service coordination processes and procedures
About you
To be successful in this role, you will have:
Strong organisational and time management skills
Excellent communication and interpersonal skills
The ability to work collaboratively with internal teams and external stakeholders
Strong problem-solving ability and attention to detail
The ability to remain composed when managing urgent requests and changing priorities
Experience using scheduling systems and Microsoft Office Suite
A customer-focused approach and commitment to quality service delivery
A current Driver's Licence
Why apply?
Immediate start available
Monday to Friday roster with consistent hours
Competitive hourly rate of $37 per hour
Opportunity to join a busy and supportive service team
6-month assignment with full-time hours
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📌 Service Coordinator - 6 Month Assignment - Smithfield (New South Wales)
🏢 Findmea
📍 New South Wales