General Manager | Take the Next Step in Your Leadership Career
Lead. Grow. Make Your Mark in the Whitsundays.
Our client is a well-established and highly regarded property and guest services business operating in the beautiful Airlie Beach and Whitsundays. As the business continues to grow, an exciting opportunity has become available for an ambitious leader who is ready to take the next step into a General Manager position.
This role is ideal for someone who has proven success leading teams within the hospitality, tourism or accommodation industry and is now looking for the opportunity to step into a broader leadership role with greater commercial responsibility and the chance to make a genuine impact on the future of the business.
This is more than a traditional management role. We are looking for someone who genuinely values people, thinks commercially, understands what drives business performance and isn't afraid to roll up their sleeves to support the team when needed. You will have a strong background in business development, financial performance and operational leadership, with the ambition to lead the business through its next stage of growth.
About the Role
You will oversee all areas of the business including Sales, Guest Services, Marketing, Operations, Finance, Administration and Property Presentation. You will play a key role in driving business performance, identifying growth opportunities and maintaining the exceptional culture and service standards the business is known for.
You will lead an experienced and high-performing team while taking an active role in driving business growth.



Working closely with the team, you will identify recent opportunities, strengthen industry relationships and contribute to the continued expansion of the business. Your business development experience and commercial mindset will be key to growing the property portfolio, increasing revenue and supporting the long-term success of the organisation.
Key Responsibilities
Lead and mentor department leaders across Operations, Guest Services, Marketing, Finance and Sales
Foster a positive, collaborative and high-performing workplace culture
Drive business growth through strategic planning and business development initiatives
Take ownership of financial performance, budgeting and profitability
Develop and strengthen relationships with property owners, referral partners and key stakeholders
Identify opportunities to expand the property portfolio and increase revenue
Deliver exceptional guest and homeowner experiences
Resolve complex operational matters and provide leadership during escalated situations
Ensure business compliance, efficient administration and continuous improvement across all functions
Support after-hours teams when required, providing leadership and guidance during critical incidents
What We're Looking For




You will bring:
Leadership experience within the hospitality, tourism, accommodation or related industry
Strong commercial and financial acumen with an understanding of how to drive business performance, profitability and sustainable growth
A proven track record in business development, sales growth and building strong client relationshipsExperience leading and developing high-performing teams
High emotional intelligence with the ability to inspire, coach and build trust
Strategic thinking combined with a hands-on leadership style
Excellent problem-solving and decision-making abilities
A genuine passion for delivering exceptional customer experiences
Desirable
Experience within accommodation, tourism, hospitality or property management
Current Real Estate Licence
Existing networks within the Whitsundays region
Knowledge of the local tourism and accommodation market
Salary & Benefits
Attractive salary package of approximately $130,000 plus superannuation (negotiable on experience)
Performance-based incentives, with the opportunity to share in the success you help create
Genuine opportunity to step into your first General Manager role with long-term career growth
Live and work in the stunning Whitsundays while leading a respected and growing business
If you're an ambitious hospitality or tourism leader with strong commercial capability, a passion for business development and the drive to take the next step into a General Manager position, we'd love to hear from you.
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📌 General Manager (Queensland)
🏢 HRM CONTRACTING AND CONSULTING
📍 Queensland