Additional Information
Job Number
********
Job Category
Food and Beverage & Culinary
Location
650 Lonsdale Street, Melbourne, Victoria, Australia, ****
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Position Summary
Providing a warm, personalized welcome to every guest, ensuring an elevated and memorable experience.
Hosting (breakfast), coordinating and managing table reservations, optimizing floor plans to enhance guest satisfaction and operational efficiency. Collaborate seamlessly with the service team to ensure flawless execution of our luxury service standards.
Assist in the planning and coordination of special events and group bookings, ensuring every detail aligns with our brand's commitment to excellence.
Perform administrative duties, including updating reservation systems, generating reports, and managing guest communications with the utmost professionalism.
Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
Monitor dining rooms for seating availability, service, safety, and well‐being of guests.
Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs.
Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
Maintain cleanliness of work areas throughout the day, practicing clean‐as‐you‐go procedures.
About You
An up‐to‐date RSA
Relevant experience in a similar role
Working rights in Australia




Enthusiastic to accelerate your career
Self‐motivated, driven and energized in a fast‐paced environment
Armed with smart solutions and a can‐do attitude
Our Advantages
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within Marriott International) for you, your family and friends.
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within Marriott International.
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program.
Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
Work for the largest hotel network in the world which values equality, diversity and inclusiveness.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‐discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Your role will be to ensure that the "Gold Standards" of The Ritz‐Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‐Carlton and guide us each day to be better than the next.
#J-*****-Ljbffr

📌 Food & Beverage Reservations Agent (Melbourne)
🏢 The Ritz-Carlton Hotel Company
📍 Melbourne