At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want.
With a range of services in many locations in Victoria and Tasmania, our
5,500
staff and
600
volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the
B
E
S
T
philosophy –
Believe, Excel, Support and Trust
– underpinned by our values of
Kindness, Respect, Integrity, Innovation and Inclusion
, and our customer service charter and promise that shape and inform all that we do.
More information can be found on the Uniting AgeWell website -
Why choose Uniting AgeWell - Burwood East Home Care
Easy to access with public transport and
free on/off site parking
Above award
hourly rates
Salary packaging benefit up to $15,900 + $2,650
annually
Annual
Leave loading
Career pathways
, education and training opportunities
Comprehensive Employee Assistance Program
available 24/7 for our staff
Enhanced Parental Leave
options
Location options - move within our
Uniting AgeWell network
(Victoria and Tasmania)
Not for profit,
values-based
organisation
About the role:
Based in our
Burwood East office
, this permanent part-time role is worked across
three weekdays from 9:00am to 5:00pm
, totalling
45 hours per fortnight
.
As a
Care Advisor
, you will manage a caseload of older clients, partnering with them, their families and support networks to develop personalised care plans that promote wellbeing, independence, and meaningful outcomes.
You'll play a vital role in coordinating services, conducting assessments and supporting clients through their aged care journey, including those participating in
restorative care pathways
, where clinical insight and goal-focused care planning can make a significant impact.




Partnering with health professionals, service providers and internal teams, you'll coordinate tailored supports that enable older people to live safely and independently at home while achieving meaningful, person-centred outcomes.
Key Responsibilities:
Build strong, trusted relationships with clients and their families
Conduct comprehensive assessments and identify individual goals and support needs
Develop, implement and regularly review person-centred care plans
Coordinate services and referrals to ensure holistic and seamless support
Support clients to make informed choices regarding services and funding
Monitor client wellbeing and proactively identify changing needs and risks
Collaborate with nurses, allied health professionals, GPs and community providers
Support restorative and wellness-focused approaches that maximise independence and function
Manage a diverse caseload while maintaining accurate and compliant documentation
Respond to client feedback, concerns and incidents professionally and empathetically
About you:
You are passionate about supporting older people to live independently, safely and with dignity in their own homes. You bring a person-centred approach to care, enjoy building meaningful relationships, and are confident working with clients, families and health professionals to achieve positive outcomes.
We're looking for someone who has:
Experience working within the
Aged Care, Community Services or Health sectors
, with a strong understanding of client wellbeing, safety and quality care
Demonstrated experience in the delivery of
aged and community care services
,



supporting older people to achieve their goals and maintain independence
Experience working within a
clinical, nursing or allied health environment
, with the ability to apply professional knowledge to client care planning and service coordination
Case Management or Care Management experience
, including the coordination of supports for clients with diverse and changing needs
Experience conducting
assessments, care planning, implementation, monitoring and evaluation
of services, with accurate and timely documentation
A strong commitment to
person-centred care and Consumer Directed Care principles
, ensuring clients remain at the centre of all decisions
Excellent communication and relationship-building skills, with the ability to engage effectively with clients, carers, service providers, treating health professionals and the broader community
The ability to develop and coordinate
needs-based, consumer-focused services
that support positive client outcomes
A sound understanding of compliance requirements, including
safety, privacy, equal opportunity and skilled responsibilities
within a care environment
Strong organisational skills, the ability to manage competing priorities and maintain high-quality records
The ability to work autonomously while thriving as part of a collaborative and supportive team
Are committed to being part of a workplace culture based on the
B
E
S
T
way of life (Believe, Excel, Support and Trust)
Essentials for working in Aged Care:
Applicants must have, or be willing to obtain:
A current Victorian Driver Licence and access to a reliable, insured vehicle
Current First Aid and CPR certification
Working with Children Check (Employee)
National Police Check
Up-to-date vaccinations in accordance with Uniting AgeWell's Vaccination Policy
Full Australian working rights
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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📌 Care Advisor (Melbourne)
🏢 Uniting Agewell
📍 Melbourne