Heidi is building the next generation of enterprise healthcare Customer Success at a high-growth, global SaaS company.
You'll lead a dedicated CS team, own the end-to-end enterprise journey, and partner with Sales to craft a single commercial and implementation plan.
You will map journeys, drive retention and expansion, and design scalable CS playbooks while mentoring talent and translating frontline feedback into product insights to shape the roadmap.
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📌 Enterprise Cs Leader: Drive Growth & Nrr In Health Tech (New South Wales)
🏢 Heidi
📍 New South Wales
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