Your recent company
Join a large State Government organisation responsible for delivering critical digital services that support education and community outcomes across Victoria.
Working within a highly collaborative technology team, you'll contribute to the delivery and ongoing enhancement of enterprise applications, data platforms, and system integrations that support thousands of end users.
Your new role
As an Implementation and Technical Analyst, you will play a key role in the analysis, implementation, integration, and support of complex enterprise systems.
You will work closely with business stakeholders, technical teams, vendors, and project managers to translate business requirements into practical technical solutions while ensuring the successful delivery of system enhancements and releases.
Key responsibilities include
Conducting business and technical analysis for enterprise applications and integration platforms
Gathering and documenting requirements, functional specifications, technical designs, process models, and data mappings
Analysing system interfaces, APIs, ETL processes, data flows, and integration points
Coordinating application releases, deployments, and implementation activities across multiple environments
Supporting data migration, environment readiness, production deployments, and post-implementation validation
Investigating and resolving complex production and integration issues through technical and data analysis
Supporting testing activities including SIT, UAT, and Production Verification Testing




Developing and maintaining technical documentation, implementation guides, and operational procedures
Driving continuous improvement initiatives across integration, release management, and support processes
What you'll need to succeed
Minimum 5 years' experience in Business Analysis, Technical Analysis, or a related discipline within complex ICT environments
Demonstrated experience working with enterprise application integrations, APIs, middleware, ETL processes, and cloud-based platforms
Hands‐on experience with Salesforce and enterprise data management solutions
Strong SQL skills, including experience using SQL Server Management Studio (SSMS)
Experience with reporting and analytics tools such as Power BI
Proven ability to coordinate application releases, deployments, and implementation activities
Strong understanding of system integration, database technologies, and data management principles
Business Analysis qualifications such as CBAP or equivalent
Experience with Student Information Systems (SIS) or similar enterprise platforms
What you'll get in return
Collaborative and supportive team culture
Exposure to complex enterprise applications, integrations, and data platforms
Modern CBD‐based office with hybrid working flexibility
Hays appreciates the importance of workforce diversity and inclusion.
We are an equal‐opportunities employer and have policies, procedures and relationships in place to promote our understanding of all forms of diversity.
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📌 Implementation And Technical Analyst (Melbourne)
🏢 Rashi Joshi
📍 Melbourne