Love making complex research programmes run like clockwork?
Enjoy solving problems, spotting gaps others miss and ensuring data is accurate, credible and commercially meaningful?
Join a globally recognised research and intelligence business delivering one of Australia's leading syndicated benchmarking programmes for major retailers and FMCG manufacturers.
Working as part of a collaborative APAC operations team, you'll combine research operations, commercial understanding and stakeholder management to ensure every programme is delivered seamlessly and every benchmark is built on data clients can trust.
The Prospect
This isn't your typical Project Manager role.
You'll become the operational expert behind large-scale syndicated research programmes, ensuring the right participants are invited, retailer and supplier relationships are accurately mapped, and the resulting data is robust enough to support important commercial decisions.
Success requires curiosity, commercial judgement and an understanding of how the grocery and FMCG landscape fits together.
What You'll Be Doing
You'll manage the end-to-end operational delivery of multiple research programmes, including:
Survey setup, testing, fieldwork and participation management
Maintaining participant databases and retailer/supplier structures
Coordinating qualitative recruitment, interviews and coding workflows
Quality checking reports and managing dashboard access
Working closely with client services and global operations teams
Liaising with research participants to maximise programme coverage
Driving continuous process improvement and operational efficiency
About You
You'll probably come from research operations, syndicated research, fieldwork, FMCG insights,



retail analytics or programme management.
You'll bring:
Experience delivering quantitative research programmes or complex operational projects
An understanding of the Australian grocery, retail or FMCG landscape
Strong Excel skills (Pivot Tables and XLOOKUP/VLOOKUP)
Excellent organisation, attention to detail and confidence working with complex data
A naturally curious mindset and strong problem-solving ability
The communication skills to build effective relationships with stakeholders and respondents
Experience within syndicated research, shopper insights or FMCG research would be highly regarded.
Why Join?
This is an opportunity to move beyond project delivery and become a trusted operational expert within a global business.
You'll collaborate with international teams, improve the way research programmes are delivered and play an important role in producing data that leading retailers and manufacturers rely upon.
Send your CV to Jennifer at Resources Group:
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About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy.
Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move.
We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
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📌 Senior Program Manager - Market Research Operations (New South Wales)
🏢 Resources Group
📍 New South Wales